Microsoft Outlook, the tech giant’s popular email, contacts and calendar service, is currently down for many users around the world. In a post on X, previously Twitter, the company confirmed via its official Microsoft 365 Status handle that it is currently investigating the issue affecting the service and is working on deploying a fix.
According to Downdetector, hundreds of users around the world have reported that Outlook is currently inaccessible. When users try to open Outlook, they see a “Something went wrong” error message, with an option to refresh the page.
Users are also reporting the outage on Downdetector. (Image Source: Downdetector)Microsoft has also acknowledged the issue on its Service Health page, where it says that users are “unable to access their mailbox using any connection methods.” Apart from the Outlook website, the outage also seems to be affecting the mobile and desktop clients.
Microsoft says users might encounter an error when trying to open Outlook on any platform. (Image Source: Microsoft)
However, other Microsoft 365 services like OneDrive, Copilot, Whiteboard and others are working as intended. Users from all over the world are taking to the popular social media network X, saying the outage is preventing them from checking their work and personal emails.
@Outlook I can’t access my emails. Do you have an ETA for the resolution? pic.twitter.com/Fj2C2Y6XEy
— Babu Rajendran (@babu_rajendran) July 10, 2025
@Microsoft I am not able to access my mails and one drive. Is there an outage? Continuously getting error – “too many requests”#microsoftoutage #onedrive #Outlook #outage
— Slip of Tongue (@somyaabhishek) July 10, 2025
The outage has been going on for several hours, with Microsoft officially acknowledging the issue around five hours ago. And while the tech giant said it has deployed a fix an hour ago, users on X are still reporting the issue. A similar outage affected Microsoft 365 services last year, which prevented people from using services like Word, Excel, Outlook, OneDrive and others for almost four hours.
(Developing story…)
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